Help
How this works.
Three things account for nearly every question we get asked. If yours isn't here, email us — a real person answers.
Artwork guide
What file to send, how big it needs to be, and why a transparent background is what makes a die cut possible.
Proofs before printing
What a proof is, what we check, what it costs (nothing) and what it adds to the turnaround (two days).
Delivery and turnaround
How long each material takes, when the clock starts, what postage costs and how to track it.